The Programme

The Performance Landscape programme.

Welcome to our unique and successful set of programmes that have been designed to provide the learning required for all levels of your organisation. The diverse species of animals in the Serengeti have been managing their ever changing Performance Landscape for thousands of years.

The journey on the annual migration is not easy for these animals and some don’t make it to the end. They start their journey with a clear focus of moving to greener pastures. The actual journey becomes chaotic, as herds of wildebeest become a superherd and predators realise that their food source is easier to obtain. The weather also has an impact as, at times of heavy rainfall, some rivers may be fuller and harder to cross than normal, not only because of the larger amount of water but also the greater likelihood of crocodiles! At the end of the journey new animals have been born and everything settles down – for a while.

Your journey across the Performance Landscape is no easier, but we do want you to make it to the end and our programmes offer a truly effective way to achieve a shared understanding of performance for all members of your organisation. We demonstrate how both an external and internal perspective of performance can be more easily achieved using the Balanced Scorecard. We have made this programme unique by adding a sixth part of performance, Managing Yourself. Self awareness is an essential element of leadership, whether in leading your own life or leading other people. The six parts are:

• Managing Yourself
• Providing Direction
• Resourcing for Performance
• Working with People
• Achieving Results
• Facilitating Change

In each part of performance we integrate some or all of the factors of performance. Here we have made ‘values’ an explicit factor, adding to the uniqueness of our approach. Whilst many people deal with values in an implicit way we have made it explicit and measurable. This adds another dimension to the self-awareness part of performance, as any conflict between your personal values and the organisation’s values can be a cause of stress.
Our eight factors are:

• Mission
• Vision
• Values
• Critical Success Factors
• Objectives
• Targets
• Measures
• Improvement Actions

These are subsequently linked to the four elements surrounding the vision and strategy, as shown below.

By combining the parts and factors into these four elements we will show you how to get a giraffe style picture of your performance.

Along the way we will deal with traditional models, systems and processes as well as visiting the performance behaviours of other animals, such as the crocodile and cheetah.

Programmes
For effective performance every member of your staff needs to be engaged with how their role supports your mission and vision and we are often asked for support with inputs to non-managerial staff. In line with our philosophy of only working with organisations where we can provide best value, we recognised the need for a more cost efficient, yet effective way of providing this support. Therefore, we have produced two options, a workshop and a presentation for larger audiences, which you can download from our premium downloads, for your trainer’s to deliver. These come with a comprehensive Trainer’s Guide.

Intermediate Programme
This programme is designed as an introduction for first and second line supervisors into leading, managing and monitoring performance. It engages your staff in the importance of leadership to provide sustainable performance. By the end of the programme your staff will be able to:

• explain their role in delivering good performance, through their leadership
• understand and use different approaches to measuring performance
• demonstrate how to set performance measures for themselves and their staff
• recognise the importance of getting sustainable performance

Core Programme
This programme is where middle and senior managers gain a more in-depth knowledge and practical understanding of leading and managing and monitoring performance. There are six one-day modules in this programme, each covering one of the six parts of performance together with the relevant factors. These are then fed into the four elements completing the Balanced Scorecard, one of the best processes to monitor performance.

As we embark on the journey across the six modules we start with managing yourself, using lessons from the elephant, the animal that is master of acquiring knowledge and using this to develop themselves and their herd. The second module explores how the giraffe views the landscape and how it uses this information to gain the ‘big picture’ and set the direction for others. This leads us into the world of your organisation and how the direction is set and communicated.

We then look at how resources can be used to maximise performance and learn from the annual migration of the wildebeest. We discover how herds of wildebeest work in partnership towards a common goal – and some of their natural behaviours that humans replicate!

Using lions as an analogy of working with people may seem strange, but the way that competencies are developed and used for maximum performance can teach us a great deal, together with the pitfalls of becoming inwardly focused. Zebras are excellent animals at analysing data to achieve results and we explore the benefits and otherwise of how this information is used.

Finally we look at the resilience, focus and determination of the rhinoceros in facilitating change and we also get you to question when to change direction for yourself, your team and your organisation.

Advanced Programme
We also have corresponding Master-classes for each of the six core modules, for those who want a deeper understanding of the theory behind each element of leading performance. The only prescriptive delivery is for people who wish to access the University of Portsmouth qualifications. The module requirements and additional work-based learning (WBL) are outlined below for the respective qualifications.

The third option, having completed the Diploma elements, is for candidates to complete a research methods module and then conduct an integrative project. This project uses the learning form all of the modules and benefits the candidate and their organisation and successful completion of these final elements gains the candidate the MSc Leadership and Management.

More information on this qualification route can be found on the link to the University of Portsmouth and an overview of each module can be viewed below.

To discuss these, or to book any programme, then please complete your requirements via our contact us page.

Module 1 – Managing yourself

Module 2 – Providing Direction

Module 3 – Resourcing for Performance

Module 4 – Working with People

Module 5 – Achieving Results

Module 6 – Facilitating Change